For live shops · not an unban service, a dashcam for your business

When TikTok Shop moves against you, the seller with evidence wins.

In July 2026 TikTok Shop replaced Violation Points with the Account Health Rating, and it already enforces hard metric gates. ShopProof Guard computes those exact metrics from your own order flow before TikTok's number moves, tracks every appeal deadline, and keeps a continuous off-platform copy of your orders, settlements and tracking scans. Evidence that stays yours even if the shop doesn't.

You buy a dashcam before the crash, not after. Sellers have publicly documented deactivations over violations they say never happened, with payouts frozen "90 days" that became 365, then permanent. The ones who got money back had one thing in common: order-level evidence, filed inside the appeal window.

Enforcement-metric forecast · preview

Metric TikTok's gate You, rolling window Forecast
On-time dispatch (OTDR)≥ 80% 83.1% and falling breach in ~4 days, 9 orders must ship by Fri 18:00
Valid tracking (VTR)≥ 95% 3 labels never scanned re-ship or update tracking today
Seller-fault cancels (SFCR)< 5% 1.2% healthy
Appeal deadline, violation #V-248130 days 11 days left evidence pack ready to file ↗

Also watching: unsettled payout float currently at risk ($6,842), refund-abuse patterns, and a nightly export of everything to storage you control.

Three ways sellers lose their shop (and their money)

Seller Center shows you the score. It doesn't forecast it, doesn't build your appeal, and its data disappears with your access.

Metric breaches you never saw coming

OTDR, VTR and SFCR are rolling-window math over your orders. One rough week (a carrier delay, a restock gap) and you cross a gate before the dashboard catches up. Enforcement is automatic.

Guard: the same math TikTok runs, computed hours ahead, with the exact orders to fix.

Appeals lost on deadlines and weak evidence

30 days for the first appeal, 15 for the second, two attempts total, ever. Most sellers file a paragraph of frustration and get a template rejection. Evidence wins appeals; feelings don't.

Guard: deadline tracking plus an evidence pack per violation, orders, scans, settlement rows, policy citations.

Deactivated = locked out of your own data

The moment a shop is deactivated, Seller Center access goes with it, exactly when you need order history to fight back, or to show a small-claims judge. Payouts sit frozen while you have nothing.

Guard: nightly export of orders, settlements and tracking to storage you control. The dashcam footage survives the crash.

Built for shops that are alive and want to stay that way

  • Sellers shipping their own orders. The metric gates (OTDR ≥80%, VTR ≥95%, SFCR <5%) apply hardest to seller-shipped orders. If you kept seller shipping, these numbers decide whether you keep your shop.
  • Shops with a violation on record. Points expire, but the pattern is watched. Guard keeps the log, the deadlines, and the evidence so the next one doesn't escalate.
  • Agencies & TSPs. One portfolio view of every client shop's health metrics and open violations. You find out before the client does, not from their panicked call.

How it works

  1. 1. Connect. Authorize through TikTok Shop's official Partner API, read-only order/fulfillment/finance scopes. We never ask for your Seller Center login, and you can revoke access any time.
  2. 2. It watches. Every order, shipment, cancel and refund feeds the same rolling-window math TikTok enforces on. Alerts fire on trajectory ("breach in ~4 days"), not after the strike. Everything is exported nightly, off-platform.
  3. 3. When something hits. The violation lands in your log with its appeal clock running, and Guard assembles the evidence pack: the specific orders, tracking scans, settlement rows and policy citations for that violation type. You file it in Seller Center, inside the window, with receipts.

The other half of ShopProof: a free 90-day payout audit: duplicate shipping charges, refunds without returns, fee errors. Sellers have documented hundreds of dollars in recoverable charges. Get the free audit →

Founding pricing, first 25 shops

Founding Guard subscription

$99

/first year, one shop

Then $49/mo, price locked. Metric forecasting with breach alerts, violation log + appeal deadline tracking, evidence packs, nightly off-platform export, payout-float monitor. Agencies: $999/first year, up to 10 client shops (then $199/mo).

Appeal Evidence Pack, one-off

$79

per appeal, 48h turnaround

Facing a live violation right now? Send us your exports; we build the order-level evidence pack for that specific violation, formatted the way successful appeals are. You file it. Agencies charge $299+ for this; a VA charges less and wings it.

Deactivated already? Read the honest answer in the FAQ before you pay anyone anything.

Get protected before the next strike

No card now. We'll email you to confirm before anything is charged.

Fair questions

My shop is already deactivated. Can you get it back?

Honestly: probably not, and you should be suspicious of anyone who guarantees they can. Once access is gone we can't capture data that was never exported. What we can do: if you still have appeal attempts left and can export anything (emails, bank records, old exports), the $79 evidence pack can make your remaining appeal as strong as the paperwork allows. That's the honest ceiling. Guard exists so the next seller is never in your position.

Isn't this what the Account Health page in Seller Center shows?

Seller Center shows the current score and lists violations. It doesn't forecast the rolling-window metrics forward ("breach in 4 days, these 9 orders"), doesn't track your appeal clocks with the evidence attached, and, decisively, everything it shows disappears with your access. The platform will never build the parts that are about protecting you from the platform. That's exactly the layer we build, and only that layer.

How can you know my metrics before TikTok shows them?

The enforcement metrics are defined math over your orders: dispatch times, cancel reasons, tracking scans, all over published rolling windows. Guard pulls your order and fulfillment events through the official API in near-real-time and runs the same formulas continuously. TikTok's dashboard updates on its own schedule; arithmetic doesn't.

Is this a ban-evasion or "account recovery" service?

No. No new accounts, no identity games, no backdoor contacts, no "guaranteed reinstatement". Guard is monitoring, documentation and deadline ops on your own shop's data, and appeals go through TikTok's official process, filed by you. If your business model needs ban evasion, we're not your product.

What access do you get?

Official TikTok Shop Partner API, authorized by you, read-only scopes for orders, fulfillment, returns and finance. We never see your password; revoke us any time from Seller Center. Exports go to storage you control. That's the point of them.

Are you affiliated with TikTok?

No. ShopProof is an independent product. TikTok and TikTok Shop are trademarks of their respective owners; this site and product are not affiliated with, or endorsed by, TikTok or ByteDance.

When does it launch?

Evidence packs are delivered now, by hand, on real appeals. Founding spots exist to prove the work on real cases. The monitoring product ships to founding customers in waitlist order; agencies with 6+ shops get onboarded first because one integration protects many shops.